Shipping & Delivery

Below you will find information about where Zunomaki ships, how long orders typically take to arrive, and what to do if a delivery does not go as expected.

Where We Ship

Zunomaki currently ships to customers in North America, Europe, and Australia. If your country or region is not listed, please contact our support team before placing an order to confirm availability.

Order Processing and Shipping Times

Every order goes through two stages before it reaches your door:

Processing: 1–3 business days from the time your order is confirmed. This is when your items are picked, packed, and handed off to the carrier.
Shipping: 7–12 business days after your package has been dispatched.

Your total expected delivery window is therefore approximately 8–15 business days from order confirmation. These are estimated timeframes, not guarantees. Actual transit times may vary depending on your destination, the carrier's network, and unforeseen circumstances such as weather events or customs processing.

Tracking and Address Accuracy

Please double-check your name, delivery address, postal code, and contact phone number before completing your order. Accurate details help ensure your package reaches you without delay.

If Your Package Is Delayed, Lost, or Damaged

If you experience a shipping problem—such as a package that appears lost, arrives damaged, or shows as delivered but was not received—please contact us at forster@zunomaki.shop with the following information: